Comprehensive SMT Service
SMT SERVICES & SUPPORT
As impressive as our SMT product range may be, at Trans-Tec we know that supplying equipment is only the beginning of the story. That’s why we provide the most comprehensive SMT customer service package available to ensure the smooth day-to-day running of your operations.
If you don’t take care of your customers… someone else will!
AT TRANS-TEC OUR PRIMARY CONCERN IS CLIENT SATISFACTION
To achieve total customer satisfaction, Trans-Tec is committed to a policy of continuously updating, expanding and developing the range of products we represent. We also provide ongoing staff training and recruitment programs to ensure that we consistently provide the highest levels of services possible.
SMT SPARE PART SERVICE
With over $1,000,000 USD in warehoused spare parts inventory supported by a network of technicians and service sites throughout Asia Pacific, Trans-Tec’s SMT Spare Parts Service ensures highly competitive delivery times (usually within one business day) minimizing your down time and maximizing your productivity.
ON-SITE SMT EQUIPMENT MAINTENANCE
With global and regional networks of certified SMT maintenance technicians, Trans-Tec provides Yamaha SMT Equipment Maintenance Services.
We provide on-site repairs and maintenance for all Yamaha and other SMT equipment on-site and on-demand.
Our certified service technicians are located throughout Asia Pacific to ensure efficient service. Simply contact Trans-Tec’s service headquarters online or by phone and we can dispatch SMT repair specialists to get your systems up and running with minimal downtime.
SMT EQUIPMENT TRAINING
Whether you are training new SMT equipment operators, providing updates for new components, or looking to improve your internal efficiencies, Trans-Tec offers comprehensive training for all our products.
A skilled team of SMT operators is critical to maintaining optimal performance of your SMT assembly lines with minimal downtime. Trans-Tec offers the following training programs for all Yamaha SMT products to ensure that your SMT engineers and maintenance staff maintain the skills your company needs to ensure the efficient and dependable performance of your SMT assembly lines.
TRANS-TEC TECHNOLOGY CENTERS
Trans-Tec has invested over $1,000,000 USD in Technology Centers in Thailand, Malaysia, Singapore and India that feature operational equipment for test runs and analysis. This investment gives our customers real-time proof of concept and usable data for your informed SMT buying decision.
Trans-Tec’s total commitment to meeting the needs of our clients has led to the development of an unrivalled package of products and services, including development of 5 Trans-Tec Technology Centers around the globe representing an investment of over $1,000,000 USD.
OPTIMIZATION ADVISORY SERVICES
SMT is a highly competitive industry where getting the most out of your capital investment is critical to your success. While diligent and effective, in-house operators rarely have the benefit of dozens or hundreds of annual site visits that can give perspective to a given challenge. Trans-Tec’s Optimization Advisory Service enables our clients to leverage our collective years of field experience to get the most out of your equipment.
Trans-Tec offers SMT Assembly Line Optimization services designed to help our customers maximize the performance and output of their Yamaha SMT equipment. SMT optimization advisory can also be combined with SMT Operator Certification programs and on-site SMT maintenance and repair services to set up a one-stop service to get your assembly lines running at optimal capacity and keep them there.
ANNUAL MAINTENANCE CONTRACT (AMC)
We provide variety of support for your team across the globe, around the clock. We offer a great deal of annual contract service that our experienced service engineers will perform following services; equipment installation, equipment teardown/relocation, warranty activity, On site 24/7 service contract, continuous improvement participation and preventative maintenance.